Privacy Policy

Privacy Policy for NUSOQ Store

Welcome to NUSOQ Store. We place the highest priority on our customers' privacy and the protection of their personal data. This policy outlines how your information is collected, used, and safeguarded when you visit or make a purchase from our store.

1. Information We Collect

• Personal and Delivery Information: Full name, detailed delivery address, phone number, and email address. You provide this information when confirming your order to facilitate communication and smooth delivery.

• Payment Method: We exclusively offer Cash on Delivery (COD). Therefore, we do not request, collect, or process any bank card data or financial account details on our website.

• Technical Browsing Data: IP address, browser type, and general usage details to optimize site performance and loading speeds via cookies.

2. How We Use Your Information

• Confirming, preparing, and coordinating the accurate delivery of your orders to your specified address.

• Contacting you via phone calls or text messages to schedule delivery times and collect cash payment upon receipt.

• Providing customer service and technical support, as well as answering any inquiries regarding your purchases.

• Enhancing the store interface and improving the overall shopping experience based on customer preferences.

3. Third-Party Data Sharing

At NUSOQ, we are committed to never selling, renting, or sharing your personal information with third parties for marketing purposes. Sharing is strictly limited to:

• Couriers and Delivery Partners: Providing them with your name, address, phone number, and the order total to be collected in cash to complete the delivery successfully.

• Official and Legal Authorities: Solely if required by applicable laws and regulatory standards.

4. Data Security and Protection

At NUSOQ, we implement appropriate technical security measures to protect your personal information against unauthorized access, alteration, or disclosure, utilizing secure encryption protocols across our website.

5. Your Rights as a Customer

• You have the right to access, review, update, or correct your personal data stored with us at any time.

• You may request the deletion or erasure of your contact details once your order has been fulfilled and payment collected, provided there are no legal or accounting requirements necessitating record retention.

6. Contact Us

For any inquiries regarding this policy or to manage your data, feel free to reach out to our customer care team at:

• Email: support@nusoq-store.com